FAQ

Social Crew members are people who share the latest news and information like blog posts, events, contests, and more using social networks like Facebook, LinkedIn and Twitter.

Bryant Social Crew is available for all Bryant dealers and distributors. Connect one of your networks using the buttons on the sign-up page and we'll walk you through the rest of the process!

Nope! You can use any combination you would like. Of course, the more social networks you connect to, the more opportunities you will have to earn points!

Social Crew members never have content posted to their social networks without being explicitly notified. Even if you choose to auto-post content, you have the option to opt-out of each post before it is shared.

Factory Authorized Dealers can earn up to two bonus points on the FAD scorecard by sharing a total of 24 posts in the year. Specifically, earn one point for sharing 12 posts by 5/31/2024, and earn one point for sharing 12 posts between 6/1/2024 and 10/31/2024. If all content is shared within the date parameters, a total of two points will be awarded. 

No. A social media post counts one time regardless of how many platforms it is shared on. Sharing the same piece of content on Facebook, LinkedIn and Twitter (or any combination of those three) does not count as three posts. If there are multiple users within your company, you will not receive credit if the same post is shared by multiple users.

You will receive an email when we have new and exciting content to share. Each email contains a status update and link to the content we're sharing with you. Once you press the click to share button, the status update will automatically post to the social networks you selected. You can also view the library of content made available throughout the year on the homepage of BryantSocialCrew.com and post directly from there.

You earn Bryant Social Crew points by sharing content and generating traffic. The more people take action (like, retweet) on links shared through the system on approved social networks, the more points you rack up! Additionally, earn points for recruiting your friends to join the program!

One entry will be made into the monthly sweepstakes drawing per every 100 points accumulated. A random winner is selected each month to receive branded swag.

Don't worry! Your points are being tracked and awarded. The leaderboard updates a few times an hour, so make sure you let some time pass and check back again.

Yes, any time you change your profile picture on Facebook it will update on SocialToaster's page as well.

Mentions work by looking for a specified keyword in your text. Write your own status update using the keyword. You can write these posts through your Bryant Heating and Cooling Systems account under the "Earn More points" tab, or you can write them through your personal  Facebook account. Due to Facebook's Terms and Conditions, we cannot award points for this action.

You may write as many Facebook status updates using the keyword as you'd like, but you will not earn any points due to Facebook's Term and Conditions. .

1. You'll need to make sure your personal account has been made an admin for the business page.
2. Click on the Facebook icon to connect the page and you'll be given a choice of which page you would like to post to at sign up.
3. If you have already connected your personal page and then been made an admin for the business page you can head over to the "My Account" page in the Social Crew program, found in the upper right corner and click "change" under the Facebook sharing preferences.

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Please contact Kathryn Mislow @ Kathryn.Mislow@carrier.com